Why do businesses need Mobile expertise?
When using a mobile working for a business process there are three critical issues that need to be addressed.
- User Interface [UI] design
Persistence relates to the continuity of the session and securing any data captured. A mobile application is quite different from a simple web access session to a back end system.
Any connection that relies upon mobile networks is vulnerable to a lost connection. If the user has engaged a remote web session to a back-end system, the loss of connection breaks the session and means that the user has to re-connect and sign in again. It will probably lead to the loss of data too. A mobile application, however, is designed to cache information captured on the device and hold it until the data has been transmitted completely. If connection is lost, data is not. What is more, the user can continue to work capturing task information, taking photos and completing jobs. All the data is stored on the device with a time stamp – and automatically sent to the back end system when the connection is recovered.
UI design is critical to the ease of use and adoption of the mobile Application/technology. Designing the UI to work on a mobile device is more hat just screen layout. The essence of a mobile app is simplicity of use and clear functional lay out. A good mobile application should be designed so that it can virtually be picked up and used by anybody who knows how to use a mobile phone.
Security is built into a COINS-mobile application. This is because the data interaction is determined within the app. Small amounts of data are received from the back end via web [services] and mobile channels and are stored onto the device. Certain pieces of data, including images are stored on the device and transmitted in the opposite direction, back via web services to the COINS system. The interaction is completely regulated and wholly non-intrusive. There is no capability to establish a live session through the company’s firewalls.